How often are you on your mobile devices? More than likely, you use it often. In fact, 66% of Americans are on their phones 160 times per day according to a recent survey. Mobile devices are pretty much part of our lives. We buy things, check our social media accounts and keep in touch with others via our mobile devices. With that being said, it is crucial for brands of all sizes to provide your online users with a great mobile user experience (UX). This will make an impact on whether your target customers will go with you or with your competitors. In this blog post, we will be discussing four keys to providing your users with a great mobile UX.
Page Speed Is A Must
One of the most crucial things for users to have a great UX is for pages to be up to speed. Each second makes a huge difference on whether a consumer buys goods from you or from someone else. In fact, 46% of users strongly dislike having to wait for pages is what they dislike the most about mobile search. Let’s put it this way. Every second more that it takes to load a web page, your conversion rate drops and your bounce rate rises. That right there is money and customers walking out on your brand. That being said, there is a way to fix this. A great tool to check your page speed is GTmetrix. It checks how your page performs, why it might be slow and gives you steps on how to improve your site speed. Having your page up to speed is crucial for bringing in customers and good for your SEO.
Image Size Matters
When it comes to image size, it is important to have an image that works best for your site. What that means is to have an image that helps describe what your content is about while ensuring that your site is up to speed. It can be tempting to put up a big image on your website. At the end of the day, it can slow down your page and therefore harm your site experience. As SquareSpace recommends, use images that are between 1500 to 2500 pixels wide. You also don’t want the pixels to be too small or it may be too blurry to see. You also want to use image files that are less than 500 KB. By working to ensure appropriate image size, your site experience will be enjoyable for your site visitors.
Responsive Design For A Great User Experience Across All Devices
The best user experience is one that exists across all devices whether it be a desktop, mobile, or tablet. Responsive Design is a method in designing your website in a way that scales your content automatically to match the screen size of your device. This helps your users avoid having to pinch their screen in order to view your site content. With responsive design, you won’t have to design multiple versions of your site. You’ll save yourself work by only designing one website that scales automatically to match the device being used. With responsive design, you’ll be providing your site visitors with a pleasant UX that helps attract your ideal customers.
Keep Site Organization Simple
When it comes to the layout of your website, you want to make it simple for your users to navigate. You never want to use too many words or images to get your point across. When it comes to site navigation, it is advised that you use icons like the phone symbol or the triple bar menu symbol. This will show viewers that your site is organized and optimized for mobile. The same could be said when it comes to videos and graphics. As mentioned earlier about image size, bigger is not always better. You want images that are of reasonable size and want video content to be of reasonable bandwidth. That way, your site will be up to speed and of top quality. In conclusion, you want to ensure that your contact info and location are easy to find. Countless brands miss these smallest of details that cost them big time. In this case, you want to be transparent and accessible to users. The more accessible and organized you are, the better the UX will be.
A Great Mobile User Experience Brings Happy Customers
With people on their mobile devices now more than ever, providing them with a great UX is a must. You need an up to speed website that is organized across all devices in order to have quality UX. These four keys are essential to helping users find what they’re looking for in the easiest of ways. As Jacob Nielson once said, “User experience encompasses all aspects of the end user’s interaction with the company, its services, and its products.” A great UX on your website is what makes a great first impression with your online users. When you provide them a quality mobile experience, you’ll make them happy and they’ll turn into your loyal customers.
What do you feel is also essential in ensuring an excellent mobile user experience? Questions? Comments? Feel free to share this blog post & share your thoughts below.